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Magnetize your favorites so you don't lose them!

Add your desired products here to always have them on hand while browsing our website.

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Magnet Guide

General Information

From Victoria Cruz we are committed to preparing your orders on the same day if you make your orders before 4:00 pm. All orders are prepared within 24-48 business hours starting from the order confirmation date. This may vary during sales. 

Usually the delivery of Mainland Spain is between 1 to 2 business days. Orders with shipping to the Balearic Islands, the Canary Islands, Ceuta and Melilla are delivered between 2-3 business days.

If you think your order is delayed, you can contact with our customer service team by email or you can call us if you prefer. Check our contact at the end of this text.

Packaging

Each and every one of our jewels is carefully prepared, so your order should arrive in perfect condition. If you have any problem, contact with us. 

  1. We include for each jewel our Victoria Cruz packing box, in order to each product is individually protected.
  2. A certificate of authenticity guaranteeing the type and origin of the products: Sterling Silver with Swarovski Crystal®.
  3. A Victoria Cruz bag, loop, and a sticker in case you would like to wrapped for gift.
  4. Victoria's Cruz Catalogues.
  5. A cardboard box to protect all your order.

Shipping

Valencia (Spain)

  • Orders over €100 - FREE SHIPPING
  • Orders under €100 - €3,50

Community of Valencia and Murcia

  • Orders over €100 - FREE SHIPPING
  • Orders under €100 - €4,00

Spain (Mainland)

  • Orders over €100 - FREE SHIPPING
  • Orders under €100 - €4,50

Balearic Islands, Canary Island, Ceuta and Melilla

  • Orders over €100 - FREE SHIPPING
  • Orders under €100 - €6,50

Portugal

  • Orders over €100 - FREE SHIPPING
  • Orders under €100 - €6,50

Italia

  • Orders over €100 - FREE SHIPPING
  • Orders under €100 - €6,50

EU Countries (except Italy and Portugal) 

Shipping prices can vary in other EU countries

  • Orders over €200 - FREE SHIPPING
  • Orders under €200 - €29,00

Non Eu Countries

  • Orders over €200 - FREE SHIPPING
  • Orders under €200 - €35,00

North, Central America

  • Orders over €200 - FREE SHIPPING
  • Orders under €200 - €36,00

South America and Oceania

  • Orders over €200 - FREE SHIPPING
  • Orders under €200 - €42,00

Asia y África

  • Orders over €200 - FREE SHIPPING
  • Orders under €200 - €46,00

Please contact with us by email or telephone if you need any further information:

  • e-shop@victoriacruz.es
  • +34 963 259 149 (ext 13)
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